Line manager view: who needs a conversation, and what to say
You are in Priya Shah's seat. These are her new starters at Plovercombe Group, with whoever needs her at the top. Sofia is slipping: click her name to see the words Priya could open with.
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The dots
One dot for each check-in, oldest on the left, coloured by the new starter’s own answers.
- Answers look fine
- Softer, or a dip since last time
- Low
- Not answered
How often
The first check-in goes out two days after the start date, then weekly for the first month, then every two weeks to about six months. Front line and shift roles are asked more often in their first three months.
Every Monday at 08:00 their time, line managers get a weekly email and the Head of People an overview of everyone.
Check-ins arrive by email. A line manager or buddy without a work inbox will soon be able to get theirs by WhatsApp instead.
Your team
Plovercombe Group. New starters marked as needing attention are listed first.
Accolgo’s whole job is to turn a resignation you would not have seen coming into a conversation you had in time.
It works for someone moving into a new role in your own organisation as well as for a new hire.
Why line managers trust it
- No score out of ten, and it is never used to judge you as a line manager.
- It suggests a next step and the words to open with. What happens next is always your call.
- One tick of admin once you have had the chat, nothing more to log.
- Nobody reads individual answers from new starters, line managers and buddies, and every new starter is told so. A note a starter chooses to write to you is read by you, unless the starter says it is about you: then you do not see it and only the senior people do. Your head of people reads a note to you only if their next check-in is still not settling, or when Accolgo picks up a safety concern in it.